Ratings & Awards

4 Stars Self Assessed Hotel
Average Guest Rating for The County Hotel, Helensburgh
Rooms:
4.0
Value:
4.5
Friendliness:
4.3
Cleanliness:
4.5
Facilities:
4.2
Staff service:
4.3
Location:
3.8
Breakfast:
4.6
Guest Rating:
4.2
From 6 reviews
Sort:Guest Reviews
Bernadette
Family with older Children
Stayed: Jul '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Pleasant"
Good... Read more
"Pleasant"
Good Read less
Likes:
Clean and tidy rooms
Dislikes:
Difficult to lock the room door
The County Hotel, Helensburgh
John
Group of Adults
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
"Comfortable"
Stayed for one night. Rooms were clean and comfortable with en suite and staff were very helpful... Read more
"Comfortable"
Stayed for one night. Rooms were clean and comfortable with en suite and staff were very helpful Read less
Likes:
Very easy to find and an excellent stopover. Evening meal was not available while we were there but hotel was in mid renovation. Breakfast was perfectly acceptable though.
Dislikes:
None
The County Hotel, Helensburgh
Marina
Alone
Stayed: Jun '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Convenient location"
I stayed for three nights of visiting family and sightseeing. I felt very safe and slept well.... Read more
"Convenient location"
I stayed for three nights of visiting family and sightseeing. I felt very safe and slept well. Read less
Likes:
Great choice of breakfast and friendly staff
Dislikes:
no licensed bar
The County Hotel, Helensburgh
Martine
Family with older Children
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Friendly, family run hotel!"
We stayed for 2 nights, using a double & a twin room. The hotel was immaculate, the staff very friendly & the food fantastic. Both rooms were comfortable, with the double having a partial sea ... Read more
"Friendly, family run hotel!"
We stayed for 2 nights, using a double & a twin room. The hotel was immaculate, the staff very friendly & the food fantastic. Both rooms were comfortable, with the double having a partial sea view. It is on a busy road however with traffic noise from early on, which can still be heard through the double glazing. Read less
Likes:
N/a
Dislikes:
N/a
The County Hotel, Helensburgh
shona
Young Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"friendly helpful staff. room was lovely."
Staff were very friendly and helpful. They went to lengths to make sure we had gluten free options for breakfast. Room was lovely. En suite looked brand new. All very clean. Good value for money a ver... Read more
"friendly helpful staff. room was lovely."
Staff were very friendly and helpful. They went to lengths to make sure we had gluten free options for breakfast. Room was lovely. En suite looked brand new. All very clean. Good value for money a very pleasant stay. Read less
Likes:
Getting a cooked gluten free breakfast was a bonus. Many hotels don't cater for this nearly so well. Room was very clean and comfortable. TV in room had a good range of channels.
Dislikes:
None
The County Hotel, Helensburgh
Vikki
Alone
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Great value for money. Clean rooms and helpful staff"
A quick stop as we had a function to attend in Luss.... Read more
"Great value for money. Clean rooms and helpful staff"
A quick stop as we had a function to attend in Luss. Read less
Likes:
gluten allergies were catered for at breakfast (advance notice was given)
Whilst not hotel is not appealing from the outside the rooms were very clean and staff were responsive to requests
Dislikes:
wifi was not always the most reliable but the hotel has installed boosters to improve access
The County Hotel, Helensburgh

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Guest Reviews

Overall rating: 4.2 out of 5
 Good 
Bernadette / Jul 17
Read more reviews

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